Before you list your item, you need to find out if your item is allowed on Mainely Auctions and if the type of item is subject to certain restrictions to avoid potential issues with your listing. As a Mainely Auctions seller, you are ultimately responsible for making sure that selling an item is legal in the eyes of the law. Violations of these policies may result in a range of actions, including: Listing cancellation Limits on account privileges Account suspension Forfeit of Mainely Auctions fees on cancelled listings When policy violations occur, Mainely Auctions emails the seller, as well as bidders, that a listing has been ended. You may contact Mainely Auctions to report violations by emailing firstname.lastname@example.org. Understanding the rules about prohibited and restricted items Policies about listing items are often based on country and state laws. However, many restrictions may involve the sale of dangerous or sensitive items and are not necessarily prohibited by law. When selling across borders, be aware of international trading and import restrictions. Certain items may be legal in your country, but may be illegal elsewhere. Just because a particular type of item is listed below, it does not mean that it is completely prohibited. For example Note: Examples are designed to help explain the policy and should not be viewed as an exhaustive list. . Prohibited and Restricted Items List: Adult Material Alcohol Animals and Wildlife Products - examples include live animals, mounted specimens, and ivory Art Artifacts - examples include Native American crafts, cave formations, and grave-related items Catalytic Converters and Test Pipes Cell Phone (Wireless) Service Contracts Charity or Fundraising Listings Clothing, Used Coins Contracts Cosmetics, Used Counterfeit Currency and Stamps Credit Cards Drugs & Drug Paraphernalia Drugs, Describing Drugs or Drug-like Substances Electronics Equipment - examples include cable TV de-scramblers, radar scanners, and traffic signal control devices Electronic Surveillance Equipment examples include wiretapping devices, and telephone bugging devices Embargoed Goods and Prohibited Countries - examples include items from Cuba Event Tickets Firearms, Weapons and Knives - examples include pepper spray, replicas and stun guns Food Gift Cards Government and Transit Documents Government and Transit Uniforms Government IDs and Licenses Hazardous, Restricted, and Perishable Items - examples include batteries, fireworks, and Freon Human Parts and Remains Importation of Goods into the United States - examples include CDs that were intended only for distribution in a certain country International Trading Items Encouraging Illegal Activity examples include an eBook describing how to create methamphetamine Lockpicking Devices Lottery Tickets Mailing Lists and Personal Information Manufacturers' Coupons Mature Audiences Medical Devices - examples include contact lenses, pacemakers, and surgical instruments Multi-level Marketing, Pyramid and Matrix Programs Offensive Material - examples include ethnically or racially offensive material and Nazi memorabilia Pesticides Plants (Plants, Weeds and Seeds) Police-Related Items Political Memorabilia Postage Meters Prescription Drugs Prohibited Services Real Estate Recalled Items Slot Machines Stamps Stocks and Other Securities Stolen Property and Property with Removed Serial Numbers Surveillance Equipment Teacher's Edition Textbooks Tobacco Transit and Shipping Related Items - examples include blueprints of transit facilities, airplane operations manuals, and flight attendants uniforms Travel Weeds and Seeds Wine Outage Policy
Mainely Auctions highest priority is its members trading success. However, the Mainely Auctions site occasionally experiences outages during which bidders cannot place bids or effectively locate items via our Title Search function. When outages occur that are at least one hour in duration, Mainely Auctions offers this Outage Policy to compensate for member inconvenience. See examples for specifics types of outages and our response to each. Some Examples Hard outage of more than one but less than two hours In the event of a hard outage of more than one but less than two hours, Mainely Auctions automatically credits all associated fees for affected listings. The following listings will be eligible for credit: Any listing scheduled to end during the outage Any listing scheduled to end in the hour after the end of the outage Additionally, credit will be issued for the 10-cent Promotional Fee on any 10-day listing that is running during the outage (regardless of the time it's scheduled to end). This includes either of the following features: Item pages Bidding Unlike our policy for hard outages of two hours or more, listings will not be extended. Hard outage of two hours or more In the event of a hard outage of two hours or more, Mainely Auctions automatically extends listings for 24 hours. Mainely Auctions also automatically credits all associated fees for affected listings. The following listings will be eligible for extension and credit: Any listing scheduled to end during the outage Any listing scheduled to end in the hour after the end of the outage Additionally, credit will be issued for the 10-cent Promotional Fee on any 10-day listing that is running during the outage (regardless of the time it's scheduled to end). This includes either one or all of the following features: Item pages Bidding What does Mainely Auctions consider to be a hard outage? A hard outage occurs when no one can bid or buy (specifically View Item pages are inaccessible and/or bidding functionality is not available) as a result of unscheduled system downtime. At our discretion, Mainely Auctions may consider two outages that occur very closely to one another to be one hard outage when extending listings. Listings that end prior to an outage will not be extended. During an outage Updates will be posted on the News Board during an outage. Please check there for details about the outage and possible listing extensions. When listings are extended Following a hard outage of two or more hours, Mainely Auctions will extend the end times for all eligible listings by 24 hours. This prevents bidding on these listings while the end times are being reset. After the listing end times have been reset, Mainely Auctions updates search and listing indexes. Until these index updates are completed, these listings will be unavailable via search or listings. This re-indexing can take a few hours. Why does Mainely Auctions have this policy? There are many events, from natural disasters to power outages that can disrupt bidding and finding on Mainely Auctions. When a lengthy outage occurs and the cause was under Mainely Auctions direct control, Mainely Auctions does not believe sellers should incur their Mainely Auctions fees for those listings that were most affected. Reporting Inappropriate Trading Behavior
The Mainely Auctions Investigations team tries to resolve reported cases of inappropriate trading behavior. Mainely Auctions will consider the circumstances of an alleged offense and the user's trading record before taking action. Disciplinary action may range from a formal warning up to indefinite suspension of a user's account. However, out of fairness to all users, if a complaint cannot be proven with certainty, Mainely Auctions will not take action. How to report specific trading offenses What Mainely Auctions investigates What Mainely Auctions does not investigate How to report specific trading offenses Make sure that your complaint relates to a subject that Mainely Auctions investigates by reviewing the offenses explained on this page. When you contact Mainely Auctions, please include the information we need to investigate, plus any emails with full descriptions in the subject line. Only report a case once. Multiple emails about the same case will slow the investigation. Once you notify the Investigations team, Mainely Auctions may contact you to tell you the investigation is complete. However, please remember that because we respect the privacy rights of all our users, Mainely Auctions can't discuss results in detail. To report a listing, use the report links on the policy pages that are applicable to the offense. For example, Mainely Auctions prohibits email offers to buy or sell listed items outside of the Mainely Auctions Web site. To report a seller offering to sell you items outside of Mainely Auctions, you would go to the Offers to buy or sell outside of Mainely Auctions policy page and use the contact Mainely Auctions link. What Mainely Auctions investigates Violations of Mainely Auctions policies may result in a range of actions, including: Listing or Want It Now post cancellation Limits on account privileges Account suspension Forfeit of Mainely Auctions fees on cancelled listings Click the links below to see more details about specific offenses of Mainely Auctions policies. Feedback offenses Feedback extortion Feedback manipulation Feedback abuse, withdrawal and removal Note: Mainely Auctions will not remove Feedback from your profile unless there are exceptional circumstances. Please review Mainely Auctions's Feedback Removal Policy for details. Buying offenses Transaction interference Offers to buy or sell outside of Mainely Auctions Invalid bid retraction Unpaid Items Unwelcome bidding Shill bidding Selling offenses Shill bidding Sell non-performance Offers to buy or sell outside of Mainely Auctions Circumventing fees Note: If you offered an item on Mainely Auctions and did not receive payment from the purchaser, you may sell the item to another bidder using Second Chance Offer. Contact information and identity offenses Misrepresentation of identity False or missing contact information Dead/invalid email addresses Underage user Note: While multiple User IDs are allowed, it is never permissible for those User IDs to interact with one another. For example, members cannot bid on their own auctions or leave comments on their own Feedback Profile. Miscellaneous offenses Interfering with Mainely Auctions's site and/or operations Sending spam Email threats Publishing contact information Use of profanity or patently vulgar language What Mainely Auctions does not investigate Mainely Auctions doesn't investigate simple misunderstandings, failure to communicate, and interpersonal disputes over which Mainely Auctions has no control. Here are some examples of other things that Mainely Auctions doesn't investigate: The buyer left a negative Feedback for me even after I left positive Feedback for them.
Per the User Agreement, Mainely Auctions will not remove these comments. The seller is charging too much shipping. The seller insists that I pay in advance or unhide my Feedback before accepting my bid.
If the seller has a stated policy concerning shipping and payment terms on the item listing or storefront, then you as a potential buyer must clear any exceptions to this before actually entering into the transaction. The seller refuses to answer my emails, they will not acknowledge my valid transaction, or they have already sold the item.
Mainely Auctions cannot force a seller to honor their transactions. You should leave appropriate Feedback for the reluctant seller to warn other buyers of his or her past history. Depending on your local jurisdiction, you may have independent legal recourse against the seller. The buyer insists that I ship COD, accept a third party post-dated check or box each item separately.
Mainely Auctions cannot force a buyer to honor the transaction. But you can alert the rest of the Mainely Auctions Community to your experience by leaving the buyer appropriate Feedback. You may also either offer the item to the next bidder or you may relist it and request a credit for the Final Value Fee. Bid Sniping (last minute bidding).
We always recommend bidding the absolute maximum you are willing to pay for an item. Mainely Auctions uses a proxy bidding system, so you may bid as high as you wish, but the current bid that is registered will only be a small increment above the next lowest bid. The remainder of your Maximum Bid is held, by the system, to be used in the event someone bids against you. Almost everything else that is not in the list of offenses, we will investigate.
Any technical questions, billing questions, etc., should be sent to the appropriate email address to avoid delays. You may find the proper contacts using the "Contact Us" on the left side of any page in the Mainely Auctions Help system. For more information, see About Customer Support.